Privacy Policy
Protecting your personal information at bk664 is our top priority. In this policy we clearly explain how your information is collected, why it is used, and how it is kept safe.
Introduction & Applicability
General Overview
This privacy policy ("Policy") applies to all users ("you", "your") of the bk664 platform ("bk664", "we", "us"). bk664 is a popular online gaming and betting platform in Bangladesh, offering cricket betting, slots, live casino, and many other gaming experiences.
By using our website bk664.lat to create an account, play games, make payments, or use our services in any way, you agree to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services.
This Policy may be updated from time to time. For any significant changes, we will notify you by email or through a notice on the platform. Continued use of our services after changes are made will be considered acceptance of the updated Policy.
What Information We Collect
Types and Sources of Information Collected
2.1 Information You Provide Directly
When you open an account on bk664, verify your identity, or contact us for support, you may provide the following information:
- Full name and date of birth
- Valid email address
- Mobile number (Bangladeshi)
- Address and nationality details
- Copy of national ID or passport (for identity verification)
- Payment information (bKash, Nagad, Rocket, Upay, or bank account)
2.2 Information Collected Automatically
When you use the bk664 platform, the following information may be collected automatically:
- IP address and device identifier (Device ID)
- Browser and operating system information
- Time of site access and usage patterns
- Gaming history and transaction records
- Information from cookies and similar tracking technologies
2.3 Information Received from Third Parties
For identity verification or fraud prevention purposes, we may also collect a limited amount of information from trusted third-party service providers. This information is used solely to confirm a user's identity and to manage secure transactions.
Purpose of Using Your Information
How We Use Your Information
bk664 uses collected information only for lawful and defined purposes. The purposes are clearly stated below:
3.1 Account Management and Service Delivery
Your information is used to keep your account active, maintain a secure login process, and provide an uninterrupted gaming and betting experience.
3.2 Payment Processing
Your information is used to complete deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, and bank transfer, and to maintain financial records.
3.3 Identity Verification and Security
Your information is used in the identity verification process to ensure account security, prevent unauthorized access, and as part of efforts against fraud or money laundering.
3.4 Customer Support
When you contact us for support via 24/7 live chat or email, your information helps us provide accurate and timely assistance.
3.5 Platform Improvement
Your information is used to analyze user experience, improve bk664's service quality, and identify technical issues.
3.6 Legal Compliance
Your information is used to comply with legal obligations, including retaining required information under applicable laws and regulations and providing it to authorities when necessary.
Information Sharing and Disclosure
When and With Whom Information Is Shared
bk664 never sells your personal information or shares it with third parties for commercial purposes. However, information may be disclosed in a limited way in the specific circumstances below:
- Payment processors: Information necessary to complete transactions is shared only with bKash, Nagad, Rocket, Upay, and the relevant banking institutions.
- Identity verification services: With contracted third-party verification services for the purpose of account security and fraud prevention.
- Technology partners: Software and technology providers that assist in operating the platform, who work under strict confidentiality agreements.
- Legal requirements: To comply with lawful directives from competent courts, regulatory bodies, or law enforcement authorities.
- Business transfers: In the event of a merger, acquisition, or asset sale, subject to the terms of this Policy being maintained.
Outside of the above cases, your information will not be disclosed to any third party without your explicit consent.
Cookie Policy
Use of Cookies and Tracking Technologies
5.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser or on your device. bk664 uses cookies to keep your session active, remember your preferences, and improve platform functionality.
5.2 Types of Cookies
- Essential cookies: Essential for login sessions and security; the site cannot function properly without them.
- Functional cookies: Help remember your language preferences and settings.
- Analytics cookies: Used to analyze user behavior and improve the platform experience.
5.3 Cookie Controls
You can block or delete cookies at any time by changing your browser settings. However, this may limit the functionality of some services. Disabling essential cookies may prevent you from accessing your account.
Data Security Measures
How Your Information Is Kept Safe
bk664 has put in place industry-standard security measures to protect your personal information. We are committed to earning your trust as a safe and reliable platform.
- SSL encryption: All data transmissions are secured through SSL/TLS encryption, protecting information from third-party access.
- Encrypted storage: Sensitive personal information is stored in encrypted form on secure servers.
- Access controls: Only authorized staff can access information needed for their specific area of work.
- Regular security assessments: Regular security audits are conducted to identify system vulnerabilities.
- Two-factor authentication: A two-step verification process is in place to enhance account security.
While we strive to ensure the highest level of security, no digital system is entirely risk-free. We therefore ask you to keep your account password strong and not share it with anyone.
Data Retention Period
How Long Information Is Retained
bk664 retains your information only for as long as necessary. Retention periods are determined based on the following factors:
- Active accounts: For as long as the account remains active and for the period required to provide services.
- Closed accounts: Even after an account is closed, certain information may be retained for a defined period as required by law and regulatory compliance.
- Transaction records: Financial transaction records are retained for the period specified under applicable law.
- Legal obligations: Information is also retained for the duration of any ongoing dispute, investigation, or legal proceeding.
Once the specified retention period has passed, information is securely deleted or anonymized so that you can no longer be identified in any way.
Your Rights
Your Rights Over Your Personal Information
You have the following rights over your own personal information. Contact us to exercise any of these rights:
8.1 Right of Access
You may ask what information we hold about you. Upon request, we will provide you with a copy of your information.
8.2 Right to Rectification
If the information we hold about you is inaccurate or incomplete, you may request that it be corrected.
8.3 Right to Erasure
In certain circumstances you may request that your information be deleted, unless it is required to be retained for legal reasons.
8.4 Right to Restriction of Processing
In certain circumstances you may request that the processing of your information be restricted.
8.5 Right to Withdraw Consent
Where information is processed on the basis of consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing carried out prior to withdrawal.
To exercise any of the above rights, please contact our support team. We provide assistance in both Bengali and English.
Protection of Minors
Age Restrictions and Child Protection
bk664's services are intended only for individuals aged 21 or older. We do not knowingly collect any information from minors.
We verify age at the time of account registration. If it becomes known for any reason that a person created an account while under the age of 21, we will immediately close that account and delete the information collected.
If a parent or legal guardian suspects that their child has created an account on bk664, please contact us.
International Data Transfers
Cross-Border Data Transfers
bk664 primarily serves users in Bangladesh. Our servers and data infrastructure are operated through secure and trusted cloud service providers. For technical reasons, data may sometimes be processed internationally.
In such cases we ensure that transferred data is subject to appropriate safeguards and that the terms of this Policy are maintained. All of our third-party partners follow strict data protection standards.
Policy Updates
Privacy Policy Updates
bk664 reserves the right to change or update this privacy policy as needed. For any significant changes, we will inform you in the following ways:
- A notification will be sent to your registered email address.
- An announcement about the changes will be clearly posted on our platform.
- The date on which the new policy takes effect will be stated.
If you continue using the service after an update, you will be considered to have accepted the new policies. Therefore, we advise you to review this page regularly.
Applicable Laws and Jurisdiction
Legal Framework
This privacy policy and all matters relating to the processing of your information are governed in accordance with applicable international data protection standards. bk664 places the highest importance on the privacy and security of personal data and is committed to complying with all applicable regulations.
If you have any complaints or questions regarding this policy or the protection of your information, please contact our support team. We are ready to resolve any issues promptly and properly.
Have a question about privacy?
Our support team is available 24/7 for you — in both Bengali and English.
You can also get instant assistance through bk664's Live Chat.